Shipping Policy

Shipping Policy

Thank you for shopping with The Holiday Collection! We strive to provide a smooth and efficient shopping experience. Below is our shipping policy to ensure your orders arrive safely and on time.

Processing Time

  • All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
  • Orders placed after 3:00 PM EST will be processed the following business day.
  • During peak seasons (such as holidays), processing may take a little longer, but we will keep you updated on your order status.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1 business day

Note: Delivery times are estimates and are not guaranteed. Shipping times may vary based on location and courier delays.

Shipping Rates

  • Standard Shipping: Free on orders over $50 (within the U.S.)
  • Expedited Shipping: $7.95
  • Express Shipping: $14.95

International shipping rates will be calculated at checkout based on the destination country.

International Shipping

  • We offer international shipping to select countries. Shipping rates and delivery times will vary by location.
  • Please note: Any customs fees, import duties, or taxes associated with international shipments are the responsibility of the customer.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can also track your order directly on our website by visiting the "Track Your Order" section in your account.

Shipping Restrictions

  • We currently only ship within the U.S. and select international locations. Please refer to the checkout page for a list of available countries.
  • Some items, such as oversized or fragile products, may be subject to additional shipping charges or restrictions.

Lost or Stolen Packages

  • If your package is lost or stolen in transit, please contact us at The Contact Page We will work with you and the carrier to investigate and resolve the issue.
  • Please ensure that your shipping address is correct before completing your order, as we are not responsible for packages delivered to incorrect or incomplete addresses.

Holiday Shipping Deadlines

To ensure your order arrives on time for a special occasion, we recommend placing orders by the following dates:

  • For Christmas delivery: Order by December 18th for Standard Shipping, December 22nd for Expedited Shipping, and December 23rd for Express Shipping.
  • For New Year's delivery: Order by December 28th for Standard Shipping, December 30th for Expedited Shipping, and December 31st for Express Shipping.

Please note that shipping deadlines may vary depending on your location and the carrier’s schedule.

If you have any further questions or need assistance with shipping, don’t hesitate to reach out to us at the contact page. We’re here to help!

Thank you for choosing The Holiday Collection—we’re excited to be a part of your holiday celebrations!